Shipping Information

Thank you for shopping with Shade Chaser! We are dedicated to ensuring a smooth and enjoyable delivery experience. Please review our shipping information below.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.

Domestic Shipping (USA)

• Shipping Cost: Free standard shipping on all orders within the USA.
• Estimated Delivery Time: 5-7 business days after shipment.

International Shipping

• Shipping Availability: We ship internationally to select countries.
• Shipping Cost: Calculated at checkout based on destination and shipping method selected.
• Estimated Delivery Time: 10-20 business days after shipment, depending on destination.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, and customs fees upon arrival in the destination country. These charges are the responsibility of the customer. We recommend contacting your local customs office for further information before placing an order.

Order Tracking

Once your order has shipped, you will receive an email containing a tracking number. Please allow up to 48 hours for the tracking information to become available.

If you do not receive your tracking details or have any concerns, feel free to reach out to us at shadechaserstore@gmail.com.

Shipping to P.O. Boxes

We can ship to P.O. boxes within the United States. If you have specific delivery requirements, please contact our support team for assistance before placing your order.

Delivery Delays

While we strive to deliver your orders promptly, unforeseen delays such as weather, customs clearance, or postal service disruptions may occur. We appreciate your understanding and patience in such cases.

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SHADE CHASER LLC
3702 Shiner Drive, Jacksonville, FL 32226
Phone: +1 845-584-3212
Email: shadechaserstore@gmail.com